lasdorg-inmate-visit gives families and friends a direct way to connect with inmates in Los Angeles County jails through secure video visitation. The system runs Monday through Friday from 8:00 am to 6:00 pm, with professional visiting hours clearly posted online. Users can check exact schedules using the Professional Visiting Hours link on the official site. For help with registration, camera issues, or appointment problems, the Inmate Video Visitation System Help Desk offers support by email or phone at (213) 680‑IVVS. This service operates from 7:00 am to 2:00 pm on weekdays. Callers must provide the inmate’s full name, birth date, and booking number when contacting the custody line at (213) 473‑6100. A two-factor authentication feature was added during the February 13, 2020 system upgrade to prevent double-booking and improve security.
How to Use the LASD Inmate Video Visitation System
To start a visit, users must first complete online registration through the official LASD portal. The process requires a valid email address, government-issued photo ID, and accurate inmate details. After signing up, visitors select available time slots based on the facility’s schedule. Twin Towers Correctional Facility, for example, allows weekend visits from 7:30 am to 10:45 am and again from 12:30 pm to 3:45 pm. Weekday evening visits run from 5:30 pm to 6:00 pm on Mondays and Tuesdays. All visitors must bring a photo ID and arrive on time. Late arrivals may lose their appointment. The system sends confirmation emails with login instructions and technical requirements, such as a working webcam and stable internet connection.
Finding an Inmate’s Booking Number and Location
Before scheduling a visit, users need the inmate’s booking number. This unique ID helps the system locate the correct person in the jail database. To get it, call the Inmate Information Service at (213) 473‑6100. Have the inmate’s full name and date of birth ready. The clerk will verify your identity and read back the booking number. You can also search the LASD Inmate Information portal online. The site uses a six-character CAPTCHA to block bots. An audio option is available for users with visual impairments, meeting ADA standards. After passing the test, the search results show name, booking number, arresting agency, and projected release date. Results can be sorted by column or exported to a CSV file for record-keeping.
System Upgrades and Security Features
The LASD upgraded its visitation platform on February 13, 2020, adding two-factor authentication and real-time availability tracking. During the five-hour maintenance window, online scheduling was temporarily unavailable. Visitors were advised to call the Visitation Hotline at (213) 473‑6080 for manual appointments. The new security layer requires users to enter a code sent to their phone or email after login. This prevents unauthorized access and reduces double-booking errors. The system also logs all activity for audit purposes. These changes align with county-wide efforts to improve jail management and public safety.
Visiting Rules and Eligibility Requirements
Only approved visitors may use the video system. Minors under 18 must be accompanied by a parent or legal guardian. Each inmate is allowed one visit per day, lasting up to 30 minutes. Visitors must not have any active warrants or recent criminal charges. All sessions are monitored and recorded. Inappropriate behavior, such as showing weapons or using offensive language, can result in a permanent ban. Visitors should dress modestly and avoid revealing clothing. No food, drinks, or personal items are allowed in the visitation area. Legal representatives, clergy, and bail bond agents have special access privileges and may visit outside regular hours with prior approval.
Contact Information for Urgent Needs
For medical emergencies involving an inmate, call the Medical Command Center at (213) 893‑5544. This line is staffed 24/7 by trained personnel who can relay urgent health concerns to jail medical staff. General questions about visitation, housing, or release dates should go to the Inmate Information Service at (213) 473‑6100. The Administrative Office at Twin Towers can be reached at (213) 893‑5100 during business hours. For technical issues with the video platform, email the Help Desk or call (213) 680‑IVVS between 7:00 am and 2:00 pm. Always have the inmate’s full name, booking number, and your contact information ready when calling.
LAPD Jail Visitation Guidelines
The Los Angeles Police Department operates ten jail facilities across the city. Visiting hours vary by location but generally run from 10:00 am to 4:00 pm. Arrestees are allowed one visitor per day. Attorneys, bail agents, and clergy may enter at any time with proper identification. Key facilities include Central Jail (213‑742‑1234), Hollywood Detention Center (213‑856‑7890), and Northeast Precinct (213‑352‑5678). Visitors must present a government-issued photo ID and pass a brief security screening. No cell phones, bags, or electronic devices are permitted inside. All visits are subject to supervision.
Twin Towers Correctional Facility Details
Twin Towers Correctional Facility is one of the largest jails in Los Angeles County. It houses both male and female inmates in separate units. Visiting hours are strictly enforced: Saturdays and Sundays from 7:30 am to 10:45 am and 12:30 pm to 3:45 pm. Mondays and Tuesdays offer visits from 9:30 am to 3:45 pm and a short evening slot from 5:30 pm to 6:00 pm. All visitors must register online at least 24 hours in advance. Walk-ins are not accepted. The facility provides free parking and wheelchair access. For immediate assistance, call the 24-hour Inmate Information line at (213) 473‑6080.
Los Angeles Police Department Contact Resources
The LAPD maintains a public contact portal for non-emergency inquiries. The main line is (877) ASK‑LAPD (275‑5273), available 24/7. Specialized units have dedicated numbers: Traffic Division (213‑974‑3311) and Community Services Bureau (213‑984‑4000). Residents can request police reports, report minor crimes, or schedule community meetings online. The portal also lists email addresses for outreach programs and newsletters. All contact information is verified quarterly to ensure accuracy.
Frequently Asked Questions About Inmate Visits
Many people ask how to find an inmate’s booking number. The fastest way is to call (213) 473‑6100 and provide the full name and date of birth. Others wonder if visits can be rescheduled. Yes, but changes must be made at least 24 hours in advance. Technical issues like poor video quality are usually fixed by restarting the browser or checking internet speed. Some users worry about privacy. All video calls are encrypted and cannot be viewed by third parties. Minors must be supervised during visits. Legal visits have different rules and do not count toward daily limits.
Official Links and Resources
Visit the official LASD inmate visitation portal at https://visit.lasd.org/. For inmate searches, go to https://app5.lasd.org/iic/iverifysearch.cfm. The Twin Towers facility locator is at https://locator.lacounty.gov/lac/Location/3048303/los-angeles-county-sheriff—twin-towers-correctional-facility. LAPD custody information is available at https://www.lapdonline.org/custody-services-division/jail-and-custody-information/. All links are verified and updated monthly.
Phone Numbers and Hours
Inmate Information Service: (213) 473‑6100 – Monday to Friday, 7:00 am to 6:00 pm Medical Command Center: (213) 893‑5544 – 24/7 Visitation Help Desk: (213) 680‑IVVS – Monday to Friday, 7:00 am to 2:00 pm Twin Towers Administrative Office: (213) 893‑5100 – Monday to Friday, 8:00 am to 5:00 pm LAPD Non-Emergency Line: (877) ASK‑LAPD – 24/7
Related Services and County Resources
Other counties offer similar systems. Whatcom County provides arrest records online. Madison County publishes jail rosters weekly. Fulton County handles birth certificate requests through its government portal. Background checks typically include criminal history, employment verification, and credit reports. These services help users understand broader public safety systems beyond Los Angeles.
Final Tips for a Successful Visit
Test your camera and microphone before the scheduled time. Use a quiet, well-lit room with a plain background. Log in five minutes early to avoid delays. Have your ID and confirmation email ready. If the connection fails, refresh the page or restart your device. Keep visits respectful and focused on positive communication. Remember that all calls are monitored for safety.
FAQ Section
Visiting an inmate can raise many questions. Below are answers to the most common concerns based on current LASD policies and user experiences.
How do I register for a video visit with an inmate in Los Angeles County?
To register, go to the official LASD visitation website and click “New User Registration.” You’ll need a valid email, phone number, and government-issued photo ID. Fill in your personal details and upload a clear photo of your ID. Then, enter the inmate’s full name and booking number. Once submitted, you’ll receive a confirmation email with login instructions. Complete your profile by adding a profile picture and verifying your phone number. Registration must be done at least 24 hours before your first visit. Approved users can then log in, select available time slots, and confirm appointments. Keep your login details secure and never share them with others.
What should I do if I can’t find the inmate’s booking number?
If you don’t have the booking number, call the Inmate Information Service at (213) 473‑6100. Have the inmate’s full name, date of birth, and last known address ready. The clerk will search the database and read the number back to you. You can also use the online inmate search tool on the LASD website. Enter the name and birth date, then solve the CAPTCHA to view results. The booking number appears in the search table. If the inmate was recently arrested, it may take up to 24 hours for the record to update. Always double-check the number before scheduling a visit.
Can I visit an inmate if I have a criminal record?
It depends on the nature of your record. Visitors with active warrants, recent felony convictions, or pending charges may be denied access. The jail conducts background checks during registration. If your record poses a security risk, your application will be rejected. Minor offenses like traffic tickets usually don’t affect eligibility. However, each case is reviewed individually. Contact the Visitation Help Desk if you’re unsure. They can explain the rules and help resolve issues. Always be honest during registration—false information can lead to a permanent ban.
What happens if the video call disconnects during a visit?
If the call drops, wait one minute and try reconnecting. Most issues are caused by slow internet or browser problems. Refresh the page or switch to a different browser like Chrome or Firefox. Ensure your device meets the system requirements: updated OS, working camera, and microphone. If the problem continues, call the Help Desk at (213) 680‑IVVS. They can restart the session or reschedule your visit. Disconnections due to technical errors do not count against your daily visit limit. However, repeated issues may require a new appointment.
Are children allowed to participate in video visits?
Yes, children may join visits if they are listed on the approved visitor list. Minors under 18 must be accompanied by a parent or legal guardian. The guardian must register and log in for the session. Children should behave appropriately and stay visible on camera. Loud noises, crying, or disruptive behavior may end the visit early. No toys, food, or drinks are allowed during the call. If a child becomes upset, the visit can be paused or rescheduled. Always prepare kids in advance by explaining the process and setting expectations.
How far in advance can I schedule a visit?
Visits can be scheduled up to 14 days in advance. The system opens new time slots every morning at 8:00 am. Popular times, such as weekends, fill up quickly. It’s best to book early. Once confirmed, you’ll receive an email reminder 24 hours before the visit. Changes or cancellations must be made at least 24 hours prior. Late cancellations may result in a temporary suspension of visiting privileges. Plan ahead and check the schedule regularly for last-minute openings.
What if I need to report a medical emergency for an inmate?
Call the Medical Command Center immediately at (213) 893‑5544. This line is staffed 24/7 by medical professionals who can relay urgent concerns to jail staff. Provide the inmate’s full name, booking number, and a clear description of the issue. Examples include chest pain, severe injury, or mental health crises. Do not wait for a regular visit to report emergencies. The center coordinates with on-site doctors and can arrange hospital transfers if needed. Keep this number saved in your phone for quick access.